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Can more than one passcode be valid at one time?

No. Only one passcode can be valid at one time. Most time-synchronous token solutions allow more than one passcode to be valid at one time so that the login window is long enough or to account for clock drift. With only a 6 digit passcode, this can reduce security.

What do I do when my wireless device is out of network coverage and I want to login with my WiKID credentials?

The WiKID System falls back to a challenge-response mechanism, which is part of the Radius standard. After the user enters their PIN, if the device is out of wireless network coverage, the WiKID Two-factor Client will prompt the user for a Challenge.

If the user is logging in to a VPN service, for example, the user enters their username, but leaves the passcode box empty. The VPN service responds with the Challenge, which the user enters into the WiKID client.

The challenge is encrypted with the user’s PIN and an offline-challenge secret and presented to the user Base-62 encoded (to keep the length manageable). The user enters this response for a passcode. The VPN service sends the Username, the Challenge and the Response to the WiKID server. If the WiKID Server can decrypt the Response can get the Challenge, the user is granted access.

How scalable is the WiKID server?

Very. We have tested the WiKID server running on a low-end 1.4 ghz server with 256 meg of ram and IDE drive and have documented 50 transactions per second. The WiKID Server is a software appliance available as an ISO or a VMWare image that you put on your hardware platform of choice, so the scalability will depend on the hardware you choose.

What networking Protocols are supported by WiKID?

Radius (Enterprise version only), LDAP, TACACS+, and support for Google Apps for your Domain through SAML.  We also have an API you can use to add two-factor authentication to  custom apps.  They are LGPL-licensed and available for download.  

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