Posted by:
admin
11 years, 1 month ago
Last night Apple published what we thought was a minor update to our iPhone/iPad software token. This morning we started getting reports of trouble. We pulled the software token from the app store as soon as possible. The apple store has no option to revert to the old binary, sadly. If you had the token set to auto-update, then you may no longer be able to get an one-time passcode from your WiKID server. There are two options: You can delete the domain on your token and re-register or you can wait for an update, which we are feverishly working on.
We apologize for the inconvenience. We aim to offer reliable software that is easy and simple to maintain for us and admins. Today we failed to do so.
Nick
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